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Products Help Articles

Live Support

On the phone to Tech Support

Common web links

If you're on the phone to us for support, we may need you to download files - software updates, device drivers, remote access tools etc.
It's easier to click a link than to type in a fiddly web address, so here are the ones that come up frequently:

Support tools

TeamViewer QuickSupport: https://download.teamviewer.com/download/TeamViewerQS.exe

Device drivers

FTDI USB Virtual Com Port drivers: https://ftdichip.com/drivers/vcp-drivers/

Software updates

EngineCheck / VauxCheck: https://www.enginecheck.co.uk/cp
SeCons tools (BimCOM, PoCOM etc.): https://obdtester.com/downloads
MultiECUScan: https://www.multiecuscan.net/
Ross-Tech VCDS: https://www.ross-tech.com/vcds/download/current.php

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