Our website uses cookies. If you are happy for us to do so, just click Close.
For full details of the cookies we use and how we use them, or to change your settings please see this page.

Careers - Jobs @ Gendan

Would you like to join the team working at Gendan?
See below for our current vacancies.

Careers @ Gendan

Where are we?

Gendan is based in Fforestfach, Swansea, South Wales, UK.

We are just over 3 miles away from Swansea's main railway station. Buses from the railway station stop around 10-15 minutes walk away from our location, but access is easiest with your own transport.

We have a free secure car park and cycle parking.

Current Vacancies

Customer and Product Support

Reference: GEN2022-CS01
Location: Fforestfach, Swansea.
Hours: 37.5 hours per week, Monday to Friday 9am - 5:30pm.
Salary: £20,000 a year - Full-time.

Who are we?

We're an ecommerce company, based in Fforestfach, Swansea, and we're going places - our growth has been rapid, and now we're looking for the right individual to come in and help us continue our growth.

Our business is car diagnostic equipment - we help our customers save thousands of pounds diagnosing faults on their vehicles.

What's the role?

We're after a customer and product support executive, and here's what you'll be doing on a daily basis:
  • Answering incoming telephone calls to assist potential & existing customers
  • Processing sales orders received online, over the phone, by email or in person into our Sage system
  • Picking and checking orders for dispatch and helping to pack orders ready for dispatch
  • Assisting in organising our store room (conducting periodic stock check & maintaining stock locations)
  • Preparing products for sale (usually involving testing and updating products)
  • Some bookkeeping duties including entering supplier invoices
  • Preparing and sending out regular marketing campaigns by post and email

Who's the perfect candidate?

  • Our customers are the reason we exist, so we need someone who is happy and at ease on the phone, and can wow our customers at each touchpoint - you'll have good communication skills and be someone who enjoys dealing with people.
  • You'll know your way around a computer, as you'll need to use one a lot. Ideally you'll have experience with email and Microsoft Office, and if you've used Sage then that's even better.
  • You'll be highly organised, able to work to deadlines, and you'll be a doer - at times we're all hands on deck, so if you don't like getting "stuck in", then this isn't the role for you.
  • If you like cars, you'll enjoy this role, but it's not essential to be a petrolhead!

Is the job permanent?

Yes, after a 6-month trial period.

What are the hours?

Monday to Friday, 9am to 5:30pm.

What's the salary?

£20,000 a year.

What's the next step?

To apply for this role, please send an email to - we'd love to hear from you.
Please include the job reference number is in the email subject line, attach a current CV and include a covering letter / email to say why you are the ideal candidate for this role.