Cookies

 Our site uses cookies. If you're OK with this, just click Close → Close
For more details and options see this page.

Open Menu Panel View basket / Checkout
Products
Help Articles

Careers - Jobs @ Gendan

Would you like to join the team working at Gendan?
See below for our current vacancies.

Careers @ Gendan

Where are we?


Gendan is based in Fforestfach, Swansea, South Wales, UK.

We are just over 3 miles away from Swansea's main railway station. Buses from the railway station stop around 10-15 minutes walk away from our location, but access is easiest with your own transport.

We have a free secure car park and cycle parking.

Current Vacancies

Customer and Product Support

Reference: GEN2022-CS01
Location: Fforestfach, Swansea.
Hours: 37.5 hours per week, Monday to Friday 9am - 5:30pm.
Salary: £20,000 a year - Full-time.

Who are we?


We're an ecommerce company, based in Fforestfach, Swansea, and we're going places - our growth has been rapid, and now we're looking for the right individual to come in and help us continue our growth.

Our business is car diagnostic equipment - we help our customers save thousands of pounds diagnosing faults on their vehicles.

What's the role?


We're after a customer and product support executive, and here's what you'll be doing on a daily basis:
  • Answering incoming telephone calls to assist potential & existing customers
  • Processing sales orders received online, over the phone, by email or in person into our Sage system
  • Picking and checking orders for dispatch and helping to pack orders ready for dispatch
  • Assisting in organising our store room (conducting periodic stock check & maintaining stock locations)
  • Preparing products for sale (usually involving testing and updating products)
  • Some bookkeeping duties including entering supplier invoices
  • Preparing and sending out regular marketing campaigns by post and email

Who's the perfect candidate?

  • Our customers are the reason we exist, so we need someone who is happy and at ease on the phone, and can wow our customers at each touchpoint - you'll have good communication skills and be someone who enjoys dealing with people.
  • You'll know your way around a computer, as you'll need to use one a lot. Ideally you'll have experience with email and Microsoft Office, and if you've used Sage then that's even better.
  • You'll be highly organised, able to work to deadlines, and you'll be a doer - at times we're all hands on deck, so if you don't like getting "stuck in", then this isn't the role for you.
  • If you like cars, you'll enjoy this role, but it's not essential to be a petrolhead!

Is the job permanent?


Yes, after a 6-month trial period.

What are the hours?


Monday to Friday, 9am to 5:30pm.

What's the salary?


£20,000 a year.

What's the next step?


To apply for this role, please send an email to careers@gendan.co.uk - we'd love to hear from you.
Please include the job reference number is in the email subject line, attach a current CV and include a covering letter / email to say why you are the ideal candidate for this role.
Want to sign up to our email newsletter? *
* - We only email about once a week, and will only
use your data as outlined in our Privacy Policy
© 2024 Gendan Limited