Product reviews - Win a Foxwell NT200 Scan Tool!We know that car diagnostics are a daunting field to enter, particularly when purchasing your first tool.
To help with this, we've added the option for customers to leave reviews of products they have purchased from us.
What's more, if you review a product, you are automatically entered into a prize draw to win a free Foxwell NT200 Scan Tool!
How to enter?To enter the draw, all you need to do is go to the product page for an item you have purchased, select the "Product Reviews" section and click the link to "submit a review here".
Once 50 reviews have been published on the site, one of the authors will be chosen at random to receive a free NT200. Then the draw resets for the next 50 reviews.
Previous winnersCongratulations to the prize draw winners so far:
- December 2015 - Mr Majeed from Pontardawe
- February 2014 - Mr Lock from Enfield
- September 2012 - Frank Foy from Northallerton
To view prize draw Terms & Conditions see the bottom of this page.
What do our customers say about us?
These are a selection of our Google reviews:(To see ALL our reviews, click here).
Below are some more comments we have received by email from our customers:
"Spoke to you about Enginecheck software and within 30 minutes I had my email and download link.
Best OBD software I have used with a nice GUI works very well. Thanks"
Dave, South West
"I called yesterday looking for information regarding a Lambda sensor for my car. The help and advice I received was far beyond my expectations, even though my order was less than £35! The part arrived within 24 hours and worked perfectly.
Sorry to enthuse, but customer service of this extremely high quality is sadly lacking these days and I will whole-heartedly recommend anyone looking to buy products you supply, to contact you first"
"Just wanted to say how impressed I am with the prompt service I received when I bought a VAG-COM diagnostic tool - order placed at 13:20 on Thursday, and I had the item in my hand 24 hours later.
Much appreciated and many thanks"
"I'm very impressed. Not only was my delivery shipped incredibly quickly, but you also provide a great comfort factor - e-mails keeping me informed of what's going on, which is a lot more than I can say for some on-line services. I was also gratified to find that you didn't debit my account until the stuff was shipped. Oh - and the merchandise was the best price I'd seen... Anyone who asks me, gets a recommendation."
K. Davies, Devon
"Ordered from you yesterday and it arrived this morning .... That's what I call great service! You should have a customer feedback on your site which tells everyone how quick & prompt your service is.
...I will definitely be coming back to you. Never had such superb service ... Keep up the good work."
"Thank you for your excellent service!"
Mr. L., Monmouthshire
"Excellent, thanks very much for all your help. I appreciate it."
Mr. Martin, Cheshire
"Thanks for the very prompt service."
"Many thanks for your good service."
Mr. G., Cambridgeshire
" thank you for such prompt service. Ordered yesterday, arrived today. Great stuff. Keep up the good work."
Mr. J., Angus
" I'd like to say how impressed I am with firstly your commitment to quality and secondly your customer service! Keep up the great work!"
Neil, East London
" thanks for the excellent customer service."
Mr. M., Spain
"I just ordered one of the code readers for my car on Friday and it was delivered on Saturday am.............Thanks. Downloaded fault code in seconds.........rectified and cleared code.........saved me over £60 + VAT at the dealer! So thanks again."
Mr. K., Wiltshire
" I have no hesitation in recommending your company "
Mr. M., South London
"Thanks for your very prompt service. A pleasure to buy from you."
Mr. M., Brighton
Our customer service is very important to us. If you have bought from us, and would like to comment on our service, please email: firstname.lastname@example.org
Terms & Conditions for NT200 prize draws:
- The prize draw is only open to people over the age of 18, who have purchased a reviewable product from Gendan Automotive Products, and who have had their review of a product published on the website.
- Rejected reviews are not eligible for the prize draw.
- Some products are not eligible for website reviews.
- Winners will be contacted by email at the address they provided when submitting the review, so please ensure your email address is valid.
- If we email a winner regarding a prize and do not receive a response within 7 days, we will re-draw and award the prize to another winner.
- Once a prize is awarded, the pool of entries is cleared - only new reviews will be eligible for the next draw.