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We'd like to wish all our customers a Merry Christmas and a Happy New Year!
Our last order dates and opening times for the Christmas and New Year period are listed below. Orders can be placed online at any time - we will ship the order as soon as we're open.
Last order dates
If you require your order before Christmas, please make sure the items you order are listed as 'in stock' on the website. Depending on the delivery service you choose at the checkout, your order needs to be placed before the times and dates listed below:
| Delivery service selected | Last order time & date |
| Royal Mail 2nd Class Post | 1:00pm, Wed 18th Dec |
| Royal Mail 1st Class Post | 1:00pm, Fri 20th Dec |
| Royal Mail Tracked 24 | 1:00pm, Fri 20th Dec |
| Next Working Day Courier (Usually shipped by DHL) | 1:00pm, Mon 23rd Dec |
| DHL Saturday Delivery (Non 'Highlands & Islands' addresses) | 1:00pm, Fri 20th Dec |
| Royal Mail Special Delivery (Next Working Day) | 1:00pm, Mon 23rd Dec |
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Orders to 'highlands and islands' destinations should be placed at least 2 days sooner
to guarantee delivery. Also please allow extra time if weather becomes inclement during the Christmas period. |
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Please note, these are the latest possible dates for postage that the delivery services expect to be able to deliver in time for Christmas.
We would strongly recommend placing your order before these dates if possible, as bad weather or other problems with the delivery services could cause additional delays.
Opening times and expected deliveries
The table below shows details of which days we are open, and expected delivery times for orders placed before our order cut-off times on each day if you place an order with a next-working-day service (and the order is not being delivered to a 'highlands & islands' destination).
| Order date | Are we open? | Expected delivery date (next working day shipping) |
| Mon 23rd Dec | Yes | Tue 24th Dec |
| Tue 24th Dec | Yes 1 | Tue 31st Dec 2 |
| Wed 25th Dec | No | Tue 31st Dec 2 |
| Thu 26th Dec | No | Tue 31st Dec 2 |
| Fri 27th Dec | No | Tue 31st Dec 2 |
| Sat 28th Dec | No | Tue 31st Dec 2 |
| Sun 29th Dec | No | Tue 31st Dec 2 |
| Mon 30th Dec | Yes | Tue 31st Dec 2 |
| Tue 31st Dec | Yes 1 | Thu 2nd Jan |
| Wed 1st Jan | No | Fri 3rd Jan |
| Thu 2nd Jan | Yes | Fri 3rd Jan |
| Fri 3rd Jan | Yes | Mon 6th Jan |
| Sat 4th Jan | No | Tue 7th Dec |
| Sun 5th Jan | No | Tue 7th Dec |
| Mon 6th Jan | Yes | Tue 7th Dec |
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Special notes: 1 - Open until approx 1pm. 2 - Due to the 5-day closure, not all parcels may ship on Dec. 31st. |
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Please note, although the postal and courier services are operating between Christmas and New Year, there may be backlogs in their systems, which may cause a slight delay to next working-day deliveries.
If you urgently need an item between Christmas and New Year we recommend ordering for delivery before Christmas.
All deliveries will resume as normal on Thursday January 2nd.
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