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2023 Christmas & New Year order information
We'd like to wish all our customers a Merry Christmas and a Happy New Year!
Our last order dates and opening times for the Christmas and New Year period are listed below. Orders can be placed online at any time - we will ship the order as soon as we're open.
Unfortunately we're not accepting phone orders at the moment.
If you require your order before Christmas, please make sure the items you order are listed as 'in stock' on the website. Depending on the delivery service you choose at the checkout, your order needs to be placed before the times and dates listed below:
Please note, these are the latest possible dates for postage that the delivery services expect to be able to deliver in time for Christmas.
We would strongly recommend placing your order before these dates if possible, as bad weather or other problems with the delivery services could cause additional delays.
The table below shows details of which days we are open, and expected delivery times for orders placed before our order cut-off times on each day if you place an order with a next-working-day service (and the order is not being delivered to a 'highlands & islands' destination).
Please note, although the postal and courier services are operating between Christmas and New Year, there may be backlogs in their systems, which may cause a slight delay to next working-day deliveries.
If you urgently need an item between Christmas and New Year we recommend ordering for delivery before Christmas.
All deliveries will resume as normal on Wednesday January 3rd.
Please click here to return to the home page, or here to return to your shopping basket.
We'd like to wish all our customers a Merry Christmas and a Happy New Year!
Our last order dates and opening times for the Christmas and New Year period are listed below. Orders can be placed online at any time - we will ship the order as soon as we're open.
Unfortunately we're not accepting phone orders at the moment.
Last order dates
If you require your order before Christmas, please make sure the items you order are listed as 'in stock' on the website. Depending on the delivery service you choose at the checkout, your order needs to be placed before the times and dates listed below:
| Delivery service selected | Last order time & date |
| Royal Mail 2nd Class Post | 1:00pm, Mon 18th Dec |
| Royal Mail 1st Class Post | 1:00pm, Wed 20th Dec |
| Royal Mail Tracked 24 | 1:00pm, Thu 21st Dec |
| Next Working Day Courier (Usually shipped by DPD) | 1:00pm, Thu 21st Dec |
| DPD Saturday Delivery (Non 'Highlands & Islands' addresses) | , Thu 21st Dec |
| Royal Mail Special Delivery (Next Working Day) | 1:00pm, Thu 21st Dec |
|
Orders to 'highlands and islands' destinations should be placed at least 2 days sooner
to guarantee delivery. Also please allow extra time if weather becomes inclement during the Christmas period. |
|
Please note, these are the latest possible dates for postage that the delivery services expect to be able to deliver in time for Christmas.
We would strongly recommend placing your order before these dates if possible, as bad weather or other problems with the delivery services could cause additional delays.
Opening times and expected deliveries
The table below shows details of which days we are open, and expected delivery times for orders placed before our order cut-off times on each day if you place an order with a next-working-day service (and the order is not being delivered to a 'highlands & islands' destination).
| Order date | Are we open? | Expected delivery date (next working day shipping) |
| Thu 21st Dec | Yes | Fri 22nd Dec |
| Fri 22nd Dec | Yes | Thu 28th Dec |
| Sat 23rd Dec | No | Thu 28th Dec |
| Sun 24th Dec | No | Thu 28th Dec |
| Mon 25th Dec | No | Thu 28th Dec |
| Tue 26th Dec | No | Thu 28th Dec |
| Wed 27th Dec | Yes | Thu 28th Dec |
| Thu 28th Dec | Yes | Fri 29th Dec |
| Fri 29th Dec | Yes | Wed 3rd Jan |
| Sat 30th Dec | No | Wed 3rd Jan |
| Sun 31st Dec | No | Wed 3rd Jan |
| Mon 1st Jan | No | Wed 3rd Jan |
| Tue 2nd Jan | Yes | Wed 3rd Jan |
Please note, although the postal and courier services are operating between Christmas and New Year, there may be backlogs in their systems, which may cause a slight delay to next working-day deliveries.
If you urgently need an item between Christmas and New Year we recommend ordering for delivery before Christmas.
All deliveries will resume as normal on Wednesday January 3rd.
Please click here to return to the home page, or here to return to your shopping basket.
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