If you've already purchased this product, you can submit a review
.
31 customers have reviewed this product so far, with an average score of 5/5:
Review submitted on 08/10/2026
by [anonymous] |
|
Missed the order deadline when I placed the order, they still managed to ship the order that day and I received a day early! Fantastic service.
|
|
Review submitted on 15/08/2026
by Andrew Brown |
|
Grant was extremely helpful in pointing me in the direction of the most suitable diagnostic tool for my Audi A5, very speedy delivery as promised. Great product if you want to look after your own car.
|
|
Review submitted on 17/07/2026
by [anonymous] |
|
Super helpful and good advice.
Super fast delivery and easy to set up,
Works a treat
100% recommend
|
|
Review submitted on 05/09/2025
by Dave Maclachlan |
|
Having driven company cars for many years and used the services of my local (brilliant but now retired car mechanic) I decided to dive back into servicing and maintaining my car myself. Realising its a totally different game and a far cry from my old MK1 Escort I researched the web and discovered VCDS - now the fun begins.
I placed my order with Gendan and received my HEX-V2, all supplied in a sturdy blue case, the next day - great service. Within an hour or so Id downloaded the software, the manual, registered the product and did my first full Auto Scan. Im a novice but I look forward to learning more about this product and how it can help in car maintenance.
Gendan provided an excellent service keeping me up to date with order progress. They are obviously a happy team because they build such humour into their delivery notice email - professional but humorous with it and you get a surprise freebie in that sturdy blue case! Keep up the good work.
|
|
Review submitted on 17/07/2025
by [anonymous] |
|
|
|
Review submitted on 01/04/2025
by Paul Wright |
|
First class service from this company. Delivered 22 hours after ordered. Hex-V2 is straightforward to set up, register and use. Very satisfied customer.
|
|
Review submitted on 03/01/2025
by [anonymous] |
|
MK7 2015 VW Golf GTI
Purchased VCDS Hex-v2 3vin package in late 2024 to address some issues with the car above. Kit arrived pronto, basically a Ross tech VCDS cable (1.5 M) Ross tech multi pin interface, both contained in a sturdy plastic case. After registering my purchase with Ross tech in USA the item was ready for use. IFU plugged into both car laptop (with WIFI disabled) ignition switched on. After brief setup procedure the VCDS package enabled me to carry out a full system diagnostic scan, highlighting faults that were known (key battery, r/h DRL intermittent) clear the faults post rectification. After some online research i was able to change the DRLs to default OFF, selectable ON via Lighting settings in infotainment sys., seatbelt reminder chime is now history as is S/S sys. over aggressive braking (HBA).
The car now drives beautifully without any of the previous annoyances.
If you own a VW from this era (Mk7) are reasonably confident in your abilities then this package will stand you in good stead for your car ownership save you cash inconvenience in the future - Good luck!
|
|
Review submitted on 20/07/2023
by David Gee |
|
Bought the VCDS HEX-V2 to investigate an electrical fault that the local Audi specialist failed to fully resolve. Product was easy to set up and use with the clear instructions provided. Diagnostic information is very detailed and can be saved for evaluation later. Much broader coverage and deeper dive than possible with my Launch OBDII reader which cost about the same (although you obviously need a laptop with VCDS). The software also highlights settings that are safe to change and those that need care. In my case a new 12V battery was needed (which had been fitted by the garage) but had not been coded properly. Easily done with this tool and problem solved with minimum inconvenience.
I chose Gendan as they offered next-day delivery. It arrived next-day as promised with an unexpected treat. Great service.
|
|
Review submitted on 31/12/2022
by Chris |
|
Ive been a VCDS user for many years and bought this when I bought a 2018 car so my old HEX-CAN interface was no longer fully compatible. Great advice from Mike by email before purchasing.
The interface was easy to set up and register, and works with my car with no complaint. Its a good bit faster than the old cable too.
|
|
Review submitted on 06/07/2022
by Stephen Smith |
|
Bought hex v2 came next day well packaged and 2 packets of sweets in was going to eat them myself while installing vcds but kids beat me to it ha great service would highly recommend
|
|
Review submitted on 10/06/2022
by Simon Palmer |
|
Don't muck about , just press purchase and you will not be disappointed!!!!!
Fantastic company to deal with , with the time served experience to back it all up . Power to the people
|
|
Review submitted on 09/03/2022
by Tony B |
|
A great product which arrived quickly including a small gift! It is easy to use and works quickly.
Thank you
|
|
Review submitted on 21/02/2022
by Ioan Cercel |
|
The Vcds is the tool i nedded to better understand my car.Easy to use for basic diagnostics but be ware the tool is powerfull and i sugest reaserch before use.Gendan sent the tool verry fast to me.Really LOVED the confiration email put a smile on my face.And the little gift was just...unexpected
|
|
Review submitted on 27/01/2022
by [anonymous] |
|
Does exactly what i need it to do simple.
|
|
Review submitted on 25/10/2021
by John Noble |
|
I do not normally do reviews but it is good to get something that actually works.it is nice not having link errors. It arrived next Day,and they have a friendly way with Customers.really pleased.
|
|
Review submitted on 28/09/2021
by Bill Watson |
|
Very fast and efficient delivery from Gendan with a great sense of humour as well and my order arrived with an unexpected little treat inside! I had bought this item because my other VAG specific diagnostic scanner could not reset the inspection interval on my Audi A3, only the oil change interval. After connecting the Ross-Tech VCDS to the car I had performed a full scan and reset the inspection interval within 10 minutes. Bearing in mind Audi main dealers will charge you around 400 to reset this and carry out an oil change Im quids in already. A very competent and extremely useful tool with good support from the manufacturer.
|
|
Review submitted on 10/09/2021
by Francis Mccrorie |
|
What a fantastic service from Gendan. I've been wanting the genuine item after many failed cheap clones. The initial email from them was great - with all the info and humour I needed in one!
Item was delivered exactly when expected - next day! With a little treat that goes a long way.
Thanks Gendan.
|
|
Review submitted on 03/04/2021
by Tomasz |
|
Very good, friendly and professional service from Gendan. I have purchased this tool as I wanted to install and start up parking heater in my Seat Alhambra. All went well and works as expected. Gendan folks you have next happy customer.
|
|
Review submitted on 28/03/2021
by Richard Horrocks |
|
This was a considered purchase but it does so much more than the cheap products that do not deliver. I was able to reset oil and service intervals without difficulty (most OBD II readers cant do this). No ongoing costs and free updates. Excellent telephone advice and next-day delivery, with good online support including a full manual. No difficulties so far but, if I have any, Im confident that the service will be there.
|
|
Review submitted on 09/03/2021
by John Haggis |
|
Had a rat in my van that damaged various bits of wiring also causing the abs and airbag lights to come on.
Could have been searching the van for along time but VCDS helped me locate the faults and then clear them.
Very happy with Gendan service and speedy delivery.
|
|
Review submitted on 03/03/2021
by [anonymous] |
|
Had a cool and funny email from Gendan when my product was being processed.
Item turned up,and when I opened it, it had two packets of Haribos in it lol.
Top Traditional Service, just like what we used to get in The Good Ol Days!
|
|
Review submitted on 24/01/2021
by John Warner |
|
Fast, friendly, knowledgeable service. Service could not be better. 5 stars all the way.
|
|
Review submitted on 19/12/2020
by Garry Wollerton |
|
Needed for my sons car as central locking on front doors or door mirrors not working. Test outputs works a treat and was able to get things working again
|
|
Review submitted on 19/09/2020
by G.mgloucestershire |
|
Received my HEX-V2 today. 24 hours after ordering.
Had the roof working on my Audi TT within 1 hour of loading program. Undoubtedly saving myself ££ss.
Excellent product and a great experience purchasing. Customer service was awesome. #128077
|
|
Review submitted on 19/09/2020
by Pete Rouse |
|
Fantastic Product and fantastic service thanks to the team at Gendan
|
|
Review submitted on 16/07/2020
by Andy Smith |
|
I deal with many companies on a daily basis but I have to say that your service level and communication far exceeds the others. I rate you as a very professional company who obviously hold their customers in high regard and this shows, not only in your communication but the little touches that mean so much and often get overlooked. Thank you for a very rewarding and enjoyable experience.
|
|
Review submitted on 20/03/2020
by Ian Ramsey |
|
I work within the car trade so can simply get one of our mechanics to do me a favour, but how many favours becomes a pest. I have several VAG group cars across a wide age range and dont mind getting my hands dirty. I purchased as I have two faulty key fobs on my Audi TT.
New Keys supplied and coded from Audi would be approx £200+each. or aftermarket at around £150 each I bought Trade supplied key fobs and by using my old blades only cost me £60 for the pair.
so in conclusion for less than a dealer supplied key job I now have a free VCDS and two new working Keys.
|
|
Review submitted on 14/11/2017
by [anonymous] |
|
This product works great and has saved me more than its cost, first time, in saved labour and parts at a main agent.
In fact we have ordered a new Seat for my wife as that will be covered by one of the 3 Vins. My two daughters have VAG cars, so I have a spare Vin to use if they have an issue So we are now a VCDS family!
What I did
The software was loaded on an old Dell with MS Vista with support from Gendan to get it all running (this was because I dont want to use a good-up-to-date-laptop in the garage!)
I had an intermittent Mil on my Skoda Octavia VRS, the car was running fine, except for what seem to be repeated DPF re-gens and a lot of cooling fan run-on when stopping after a journey. I checked the fault on my Enginecheck and found DPF pending and stored P2453 code. I checked the differential pressure sensor which is across the DPF filter with a digital meter and long sewing needles to push through the insulation. The signal should vary between 0 to 5 volts as the filter blocks up, but it was showing 5 V on tick-over and sometimes varying with time. So I ordered the new sensor off the internet and the VCDS from Gendan.
The Hex-V2 USB came first (next day!) and I copied the software onto the laptop and did a full scan and found that the sensor was indeed bad and lots of historical low level faults on the car which I had no idea about. I check them out against the data base of faults and reset them all as they were low level.
When the new sensor arrived I installed it and then using VCDS and the detailed explanations in the windows, (which pop up when the mouse is moved over the item you are looking at), tell the engine control unit that a new sensor was fitted and to set the zero with the engine stopped.
This zeroing is needed because the sensor has two parts one for the high pressure and one for the low and they all have manufacturing tolerances and so the offsets need to be learnt and this requires the VCDS to poke the correct codes into the ECU to set these.
All done and has been working great for a month now .
When my wifes new car arrives I will be out there and do a full scan and store the values for the future.
I can say that VCDS gives me a real sense of security, knowing that if a problem occurs in the future I can plug in and compare scans. Also the bonus of resetting all the service warnings and take a scan when I service our cars.
|
|
Review submitted on 22/05/2017
by Terry |
|
Super product Gendan staff very helpful explaining everything that was required to use the tool. I had a fault code from another scanner, phoned up VW and they advised that a new steering rack was required, with the price of hundreds of pounds !!!
Gendan posted the HEX V2 and it was with me next day and to my surprise no steering rack required !!! Saving a lot of Money !
BIG THANKS GENDAN LTD
|
|
Review submitted on 18/05/2017
by Chris Davis |
|
Dont think Ross-Tech need any introduction as every mechanic knows one of the must have bits of Kit in every VAG owners Toolbox simply to use and worth spending the extra over the inferior cheaper products on the market.
Would Recommend buying from GenDan as well Great service and Communication with a nice little surprise in the packing as well
Thanks
|
|
Review submitted on 28/01/2017
by Mick Mc |
|
Great bit of kit. Bought it to set up two Mk5 Golfs. Still have loads of runs left before any VINs need registered.
Delivered the next day for free along with the treat of a little free gift courtesy of Gendan.
Well chuffed
|
|
Home
Basket 
Full desktop website
In Stock!
